Learn More About Buying
All items listed on the Hock My Rock website are pre-owned and sold by independent sellers. Hock My Rock authenticates all items and wants you to be 100% satisfied with your purchase.
What We Authenticate
How It Works
1. Make a purchase
Find something you like and add it to your shopping cart. You can create a login account to save items in your cart.
2. Await authentication
Once Hock My Rock receives the item, a gemologist will authenticate it. Once authenticated, we will ship the item to you and release payment to the seller.
During the authentication process, if we find that the item you purchased is not as described, we will notify both you and the seller. You can choose to continue with the sale as is, request a price adjustment from the seller or cancel the sale and receive 100% of your money back.
Why Shop With Us
All items listed on the website are authenticated by a gemologist who will evaluate the item to make sure it is as described on the listing. Please see What We Authenticate below for more information.
Since your item is authenticated before it arrives to you, we guarantee that the item is as listed. After receiving the item, if you decide the item is not for you, you have five days from the date of delivery to request a refund and ship the item to us.
Items listed on the website are evaluated by a gemologist. Please note, diamonds and other fine stones are graded as mounting permits. The gemologist will authenticate the following when applicable:
diamond type (natural, synthetic, clarity enhanced)
shape of center or main stone
carat weight of center or main stone
color of center or main stone
clarity of center or main stone
size of ring
damage if any
Unknown information - If you purchase an item that is listed with unknown information, you are agreeing to purchase the item as is.
Normal wear and tear - All items sold on the website are pre-owned, unless otherwise noted, and there is a normal amount of wear and tear to be expected. Signs of normal wear and tear include: small superficial scratches in the metal or stones, cracks in the stones that may or may not be visible to the naked eye, spots on the metal that is worn.
Damage - Damage to the item falls outside of the normal wear and tear parameters. If there is any damage to the item, it will be noted in the listing. The following are considered examples of damage: center or main stone has deep scratches or cracks; metal has any deep scratches or is bent; setting is damaged and it appears that a stone is loose enough to fall out.